End-to-end encryption
Every transaction and piece of personal information is protected with 256-bit SSL encryption, keeping it unreadable to third parties.
Data is not sold
992bet never sells your personal information to advertisers or third parties — that is our core commitment.
Transparent data use
This policy clearly states what data is used for and why — there are no hidden agendas.
Your Control
You can view, correct, or request deletion of your information at any time.
Secure Servers
Your data is stored on internationally certified secure servers and monitored by our security team 24/7.
Cookie Controls
You are informed about which cookies are in use and why, with the option to disable them if you prefer.
Introduction & Scope
992bet. Welcome to 992bet. As one of Bangladesh's most trusted online gaming platforms, your privacy is our top priority. This Privacy Policy (Privacy Policy) will notify you that 992bet How your personal data is collected, used, stored, and protected.
By using our platform, you agree to the terms of this Privacy Policy. We encourage you to read this page carefully before registering. If you have any questions, contact our customer support team — we are always here to help.
What information we collect
992bet We collect certain information necessary to provide our services. This happens in two ways: directly from you, and automatically by our systems. The full list is detailed below:
| Type of information | Purpose of collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email Address | Account Communications & Notifications | Yes |
| Mobile number | Two-Factor Authentication & Payments | Yes |
| National ID | KYC Verification & Financial Compliance | For Withdrawals |
| Payment Information (bKash/Nagad) | Transaction processing | Yes |
| IP Address & Device Information | Security Monitoring & Fraud Prevention | Automatic |
| Gaming History & Activity | Service Improvement & Responsible Gaming | Automatic |
| Cookie & Browsing Data | Personalization & Analytics | Optional |
How your information is used
992bet Your information is used solely for the purposes it was collected. It is never used for unauthorized or unrelated purposes. Transparency and trust are the foundation of our Privacy Policy.
- Creating your account, verifying your identity, and securing your login.
- Processing deposits, withdrawals, and other financial transactions.
- Sending notifications about bonuses, promotions, and VIP offers.
- Providing customer support and resolving complaints.
- Preventing fraud, money laundering, and other illegal activities.
- Analysing platform performance and informing the development of new features.
- Fulfilling legal obligations and meeting regulatory requirements.
- Providing responsible gaming monitoring and support services.
Who your information is shared with
992bet Your personal information is never sold to third parties for commercial purposes. However, limited data may need to be shared with specific partners to deliver our services. Any such sharing is always controlled and handled securely.
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Payment Processor: Payment providers such as bKash, Nagad, and Rocket receive only the information strictly necessary to process your transaction.
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KYC Verification Services: Only the minimum necessary information is shared with approved third-party providers for identity verification purposes.
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Legal Authorities: In the event of a court order or legal obligation, information may be disclosed to the relevant regulatory authority.
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Technology Partner: Server hosting and cybersecurity service providers operate under strict confidentiality agreements.
Cookie Policy
992bet We use cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored on your device. See below for details on the different types of cookies we use.
Essential Cookies
Required for login sessions and core platform functionality. These cannot be disabled.
Analytics Cookies
Used to understand how the platform is being used. You can disable this if you wish.
Preference Cookies
Remembers your language, theme, and personal preferences. Optional.
Security Cookies
Used to detect fraud and protect your account. Always active.
You can disable optional cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.
Data protection measures
992bet We use industry-leading technology and practices to protect your data. Our security team monitors systems 24/7 to prevent unauthorized access. Each user's data is encrypted and stored separately.
- 256-bit SSL/TLS encryption — active on all data transfers.
- Two-Factor Authentication (2FA) — an extra layer of security for account logins.
- Regular security audits — conducted by independent third parties.
- Firewall & DDoS Protection — blocking unauthorized access attempts.
- Password Hashing — stored passwords can never be read in plain text.
- Data Backup — secure backups are taken at regular intervals.
Data retention period
992bet Your data is retained only for as long as necessary. All information is kept while your account is active. After closure, certain data is held for a defined period to meet legal requirements.
| Type of information | Retention period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years after account closure |
| Gaming History | 3 years after account closure |
| Customer Support Communications | 2 years after last contact |
| Cookie & Analytics Data | Up to 13 months |
| KYC Documents | 5 years after account closure |
Your Rights
992betAs a 992bet member, you have important rights over your own data. We respect those rights and are ready to respond to any request.
Right to access your data
You may request a copy of the data we hold about you at any time.
Right to Rectification
Please contact us to correct any inaccurate or incomplete information.
Right to Erasure
Where no legal obligation exists, you may request that your account and data be deleted.
Right to restrict processing
You may request that your data be used only for specific, limited purposes.
Right to data portability
You may request an export of your data in a structured, machine-readable format.
Right to Object
You can object to the use of your data for marketing or analytics purposes.
Protection of Minors
992bet Users under 18 are strictly prohibited from using the platform. Age is verified at registration and confirmed via KYC documents when required. If we become aware that a minor has created an account, that account will be closed immediately and all associated data deleted.
We believe age verification is an essential step in creating a responsible gaming environment. Parents and guardians are encouraged to monitor their children's online activity and contact us if they have any concerns.
Policy Changes & Notifications
992bet This privacy policy may be updated from time to time. Changes may be made to reflect service improvements, legal requirements, or the adoption of new technologies. We will notify you in advance of any significant changes.
- A notification of any changes will be sent to your registered email address.
- You will be notified of any updates the next time you log in to the platform.
- The "Last Updated" date at the top of this page will be changed accordingly.
- For significant changes, at least 14 days' notice will be given in advance.
Frequently Asked Questions (FAQ)
Play Safe, Enjoy with Peace of Mind
Enjoy the best gaming experience at 992bet with your privacy fully protected. Join today.